The Cascades Hotel At Sun City Resort, Sun City - Reviews, Rooms Options & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

Sun City Resort, Sun City, South Africa, 0316

The Cascades Hotel At Sun City Resort is a 5-star establishment located in the serene setting of the Pilanesberg mountains, surrounded by the vestiges of an ancient volcanic crater. This resort opened its doors in December 1979 and has since become an oasis of calm amid the vibrant Sun City Resort. With exceptional amenities and spectacular landscapes, it invites guests to unwind while still being in close proximity to numerous recreational activities.

Location

Located 168 km east of Johannesburg and just 10 km from Pilanesberg International, the resort enjoys easy access to the surrounding area's natural beauty and entertainment options. Notable attractions in the vicinity include the Valley of Waves and several championship golf courses.

Rooms

The resort features a total of 241 guest rooms including standard, luxury, family, and suite options, each provided with modern comforts and amenities. All rooms offer views of the lush gardens and pool area, creating a tranquil atmosphere for relaxation.

Eat & Drink

Onsite, the resort hosts the Peninsula restaurant that serves breakfast, lunch, and dinner, offering a variety of gourmet cuisine. In addition, the Luma Bar and Lounge provides a selection of sundowners and cocktails.

Leisure & Business

For leisure and relaxation, the resort boasts a tropical garden, shimmering pools, and tennis courts, alongside a top-tier spa where visitors can indulge in massages, body treatments, and facials. The proximity to the Valley of Waves adds to the array of entertainment options.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Family Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Pool view

Shower

Heating

room details

Check Prices

Family Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Pool view

Shower

Heating

room details

Check Prices

Superior King Room

Max:

2 persons

44 m²

Bed options:

1 King Size Bed

Pool view

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Sun City 1.1 mi

Airports

Pilanesberg International (NTY) 6.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Food Choices

“I particularly enjoyed the dining options at the Cascades. The food was well prepared with vast options available, making it a delight for our taste buds. The variety included massive portions at the Suncity Shebeen, ensuring we never left hungry.” view full review

Great Pool Experience

“The hotel features a huge pool, which I found to be well-maintained, providing a lovely atmosphere to relax and unwind. It was perfect for family fun, and I had an amazing time lounging by the water after our daily activities.” view full review

Relaxing Spa Treatments

“During my stay, I had a chance to visit the spa, which offered a range of relaxing treatments. The atmosphere was tranquil, allowing me to escape from daily stress and rejuvenate during my vacation.” view full review

Comfortable Room Amenities

“I loved the spaciousness of my room, which was equipped with comfortable bedding and additional amenities like a coffee station. It contributed significantly to my overall comfort, making it feel like a home away from home.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Sundry/Convenience store
Gift/Newsstand
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Fitness center
Outdoor tennis court
Golf course
Fitness studio

Guest Parking

Electric kettle

Services

Free city shuttle
Airport shuttle
Free valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Newspaper service
Bell staff/Porter

Dining

Breakfast
Restaurant
Poolside snack bar
Free breakfast

Business

Business center

Children

Cribs
Paid babysitting/ Child services
Children's pool
Water slides
Paid kids club
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Lazy river
Casino
Aqua park
Night club
Garden area
Spa & wellness center
Sauna
Steam room
Treatment room

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Sun City Resort, Sun City, South Africa, 0316

Map view

Sun City Resort, Sun City, South Africa, 0316

City landmarks

Sun City Resort

The Waterworld Picnic Lawn

3000 ft

Sun City Resort R556

Zip 2000

3000 ft

The Palace of the Lost City

King's Tower

4800 ft

Sun City Resort

Latsatsi Conferencing Centre

3000 ft

Welcome Center

UNREAL Zip2000

3000 ft

Farm

Kwena Crocodile Farm

1.2 mi

Gary Player Health Spa

1.5 mi

Nearby

Sun City Resort

1300 ft

Sun City Resort

Valley of Waves

1100 ft

Sun City Resort

Waterworld

200 ft

Sun City Resort 1 Sun Village Road Sun City Pilanesberg

Mankwe Gametrackers

200 ft

Restaurants

Milky Lane

300 ft

Shop 16 Sun City Entertainment Centre

The Gary Player Country Club Restaurant

400 ft

Cascades Hotel Sun City Resort

Casa Bella Sun City

1000 ft

R556 Shop 11

Legends

1300 ft

Soho Hotel

RocoMamas Sun City

1200 ft

R556 Shop 3

Hard Rock Cafe

1300 ft

556 Sun City Resort Soho Hotel

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

5.6

Location

9.0

Service

5.7

Dining

5.2

Gordon

United Kingdom, November 2024

6.6/10

I had a mixed experience at this hotel. The location is fantastic, close to the Entertainment Centre and very convenient for families. The rooms were spacious and had a beautiful view, but I encountered issues with the cleanliness and maintenance. The service was lacking at times, especially during breakfast, but overall it was decent. The price seemed reasonable for what was offered, but there were a few downsides that need addressing.

Rooms

7.0

The rooms were spacious and offered a stunning view, but unfortunately, cleanliness wasn't up to par as things weren't checked properly before guests checked in.

Service

6.0

The service was somewhat hit-or-miss. While staff were friendly, some seemed inexperienced and were unable to answer questions properly.

Location

9.0

The location is excellent, just a short walk to the Entertainment Centre and close to the Valley of Waves, making it very convenient.

Dining

5.0

Dining was another area that needs improvement, particularly with breakfast where I found the line was quite long and the service a bit slow.

Facilities

6.0

The facilities were decent, but I was quite disappointed that during our stay there were no pool towels available, which is not ideal.

Joe

United States of America, November 2024

6.4/10

The hotel has a great location close to all the Sun City attractions, which made it super convenient for exploring. However, my room's air conditioning didn't work, and there was a bit of mold in the bathroom, making my stay less than ideal. On a positive note, the staff at the poolside restaurant were friendly and provided great service. Overall, it’s not the best value for money due to the room issues, but the easy access to everything was a plus.

Rooms

5.0

Unfortunately, the room's air conditioning was not working, and there were signs of mold, which made for an uncomfortable experience.

Service

5.0

Service felt a bit slow and stretched out across the property, especially at the restaurants, which could use some improvement.

Location

9.0

The location is perfect for getting around Sun City, with many attractions within walking distance.

Dining

7.0

Dining was standard and repetitive, with breakfast options lacking variety, but the poolside restaurant had a good vibe.

Facilities

6.0

The facilities were decent, with a nice pool area, though some advertised activities were unavailable during my stay.

Jason

United Kingdom, November 2024

7.0/10

I had a mixed experience at this hotel. While the location was convenient and the service was accommodating, I was disappointed with the state of the rooms and the dining options. The pool area was well-kept, but I encountered issues with the amenities in the room that hindered my overall comfort.

Rooms

6.0

The room cleanliness was decent, but I had issues with amenities like the hairdryer and the empty mini-bar. It felt a bit lacking for a higher-end stay.

Service

9.0

The staff was friendly and very accommodating, especially towards my boyfriend who was recovering from an injury. They really made an effort to help us.

Location

7.0

The hotel is really well-located close to the entertainment center, but the surrounding area was often littered and unattractive.

Dining

5.0

The dining experience was not fantastic; breakfast options were limited and I had to wait a bit longer than expected for service. It could definitely use improvement.

Facilities

8.0

The pool area was nice and well-kept; a great spot to relax during the day.

Jack

United Kingdom, October 2024

6.0/10

I had a mixed experience at this hotel. The location is absolutely amazing, being central to all the activities in Sun City, but the service left much to be desired, with unfriendly staff and not enough pool towels. My room wasn’t great either, facing some rather unappetizing views. The dining options were a bit hit or miss, but overall the amenities were decent and enjoyable.

Rooms

5.0

My room had a view of faux rocks and stagnant water, which wasn't exactly pleasant. It was stocked like a five-star hotel should be, but I had to request slippers and a gown.

Service

5.0

The service was not ideal at all. Many staff members seemed more interested in their phones than in helping guests, and unfortunately, some were quite rude.

Location

9.0

The hotel is in a fantastic location right in the heart of Sun City, making it convenient to access all nearby properties.

Dining

7.0

Dining options were varied, but the quality was inconsistent; some meals were outstanding while others were quite substandard.

Facilities

6.0

The amenities were decent overall, though the lack of pool towels was frustrating for families.

William

United States of America, October 2024

6.8/10

The hotel is situated in an excellent location, just steps from the Entertainment Centre and near the Valley of Waves, making it very convenient for leisure activities. Unfortunately, the rooms are showing their age and are in need of an upgrade, and the dining experience left much to be desired due to limited breakfast options. The service was quite good, with attentive staff who went above and beyond. Overall, while it has great potential, improvements are definitely needed.

Rooms

5.0

The rooms were starting to look a bit dated and felt shabby. They really could use a renovation to meet modern standards.

Service

9.0

The service was excellent; staff even called the next day to check up on my health and offered to send a doctor if needed.

Location

10.0

The location is amazing, being the central hotel within the Sun City Resort and just a short walk from entertainment options.

Dining

5.0

The dining experience was underwhelming with a poor selection for breakfast, which was disappointing given the overall expectations.

Facilities

6.0

The facilities were decent, but not quite up to par for a five-star hotel, particularly in terms of the dining area.

Jason

United Kingdom, October 2024

5.6/10

I had a mixed experience at the hotel. The location is great, just a short walk to the Valley of the Waves and nearby restaurants, which made it super convenient. However, I was quite disappointed with the rooms, which felt outdated and weren't as clean as I had hoped. The service was also lacking, as it often took a long time to get help. I wish there had been better dining options too, but overall, the value for money wasn't terrible compared to other places around.

Rooms

5.0

The rooms seemed quite old and were not up to my expectations, and I was surprised to find some monkeys entering unexpectedly. The view from the room wasn't appealing, as it faced some fake rocks with stagnant water and cigarette butts.

Service

5.0

Service was slow and at times felt disorganized, as staff bumped into guests instead of being helpful. Although they could assist with booking activities and recommended places nearby, getting help took a bit longer than I expected.

Location

9.0

The location is fantastic, right next to the Valley of the Waves. It's also close to various restaurants, which made getting around very easy without needing a bus.

Dining

5.0

I found the dining options to be overpriced, and even the breakfast delivered to the room was often cold.

Facilities

6.0

Facilities were okay, but nothing special stood out to me, and I didn't find many amenities that impressed me.

Marie

United States of America, September 2024

6.2/10

I had a mixed experience at the hotel. The location is fantastic, right in the heart of Sun City Resort, making it super convenient for accessing the entertainment facilities. The rooms were comfortable, but they felt a bit outdated and could use some updates. The breakfast options were quite lacking compared to what I expected, which was disappointing. Overall, while there were some highlights, there were definitely areas that need improvement.

Rooms

6.0

The rooms were comfortable, but they felt a bit old and in need of a makeover. The hairdryer didn't work properly, and I found empty biscuit wrappers in the coffee station drawer, which was a bit off-putting.

Service

5.0

While the staff was friendly and well-trained, the service at the reception fell short. There were issues with towels at the pool, which was quite frustrating.

Location

9.0

The hotel is perfectly located within Sun City Resort, close to all the entertainment facilities and easy access to the business conference area.

Dining

5.0

The dining experience left a lot to be desired, especially at breakfast. There were significantly fewer options than usual, which was disappointing.

Facilities

7.0

The pool area was well-maintained, but the overall facilities could use some refreshing.

Leo

United Kingdom, September 2024

6.2/10

The hotel has a beautiful and relaxing location, making it very convenient for exploring nearby attractions. However, the service was lacking, with some staff being unhelpful and inexperienced. The rooms were okay but not very clean, which was disappointing. Overall, it was a memorable experience, but there are definitely areas for improvement.

Rooms

6.0

The rooms were okay but not very clean.

Service

5.0

The majority of the staff were unhelpful and unfriendly, making my experience less enjoyable.

Location

9.0

The location is wonderful, being central to all the other properties in Sun City and near plenty of entertainment facilities.

Dining

5.0

The dining experience needs improvement, as the service was poor and not up to standard.

Facilities

7.0

The facilities were nice but somewhat limited, especially with pool towels running out.

Adrian

United States of America, August 2024

6.6/10

The hotel is in a prime location, just a stone's throw from the Entertainment Centre and the Valley of Waves. The rooms provided enough space for our group, but they felt a bit overpriced compared to similar hotels. I was disappointed to find that by 9 AM, the dining room ran out of food. Overall, it was a decent stay, but improvements are needed in some areas, particularly with the dining experience and pricing.

Rooms

6.0

The rooms had enough space for four people, but they did not meet my expectations and felt a bit overpriced.

Service

7.0

The service was a mixed bag; they were accommodating when it came to luggage and parking before check-in, but there were times staff bumped guests out of their way and could improve their attention to guests.

Location

10.0

The location is fantastic, making it easy to walk anywhere in Sun City, which I really appreciated.

Dining

5.0

The dining experience was disappointing, as they had run out of food options by 9 AM and the breakfast selection was significantly lacking.

Facilities

6.0

The hotel's facilities were decent, but could use some enhancement, especially in the dining area.

Charles

United States of America, August 2024

7.0/10

I had a mixed experience at the hotel. The rooms were spacious and beautiful, but I had some issues with the amenities, like a faulty hairdryer and missing snacks at the coffee station. The service was mostly unfriendly, which was disappointing for a place that claims to be five-star. On the upside, the location was great, especially for access to local attractions and the conference area. Overall, it felt like it didn't quite live up to the value expected from such a high rating.

Rooms

7.0

The rooms were spacious and beautifully designed, but I encountered a faulty hairdryer and some missing snacks at the coffee station.

Service

5.0

Service was mostly unfriendly and unhelpful, which was quite shocking for a hotel of this supposed caliber.

Location

9.0

The location was fantastic, really convenient for accessing the local attractions and business conference area.

Dining

7.0

The dining experience was generally good, with an ample selection of meals, but I had to wait almost an hour to be seated.